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the manor hotel essex
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Hi Jessica

Thank you for everything you did to make my mums 80th Birthday perfect.

It was perfect and your staff and you were very accommodating and I would appreciate it if you could thank them.

It was a pleasure to deal with someone as professional as you and wish you every success in the future.

Thanks again

Jill Jones

Feb 2010

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Jessica

We would like to say how pleased we were how everything went on Saturday.

The venue was perfect for the number of people attending and the layout.

Everyone said they thought the food was very good, please pass our comments to the chef and his staff.

Also pass our thanks to Jean-Pierre, I did on the evening, he responded promptly to every request and suggestion.

Finally, thank you for the way you organised everything in a very efficient manner.

Peter & Angela Hammond

16 January 2010

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Both myself and John just wanted to say a big thank you to the staff at the Manor but especially you for making our special day even more special than it could have been.

I know it’s your job to make sure things run smoothly, but you were excellent on the day, from helping in the morning to setup and coordinate things, and making the guests feel at ease on arrival.

the way in which you coordinated the whole project was fantastic, you made me feel less nervous when you came to get me, and also when the breakfast was being laid out everyone commented on how smooth it went and what a lovely meal it was.

I would just like to let you know I don’t think the day would have been the same without you, and thank you so much you really played a big part in our special day xx

Can you please also say thank you to the bar staff who were brilliant and very happy on the night, the waiters were very friendly and the chef's cooking was superb, also to the receptionist on the day when I came and left was brilliant she helped me no end.

Thank you Jessica couldn’t have pulled it off without you xx

Nicki and John Fevrier

9th January 2010

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We just wanted to send a message to say "thank you" to you and all the staff at the Manor for making our wedding day go so smoothly. It was a better day than we could have hoped for and a great deal of that was down to the care and attention shown by yourself and your team, it really was the best day of our lives.

We hope all is well and wish you all a very merry Christmas and a Happy New Year!

Regards and many thanks,

Tara & Steve

14th November 2009

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On behalf of Make A Wish Foundation UK I would like to thank you for your kindness and generosity you and your hotel showed to our wish child Courtenay Richards.

Courtenay is an amazing young lady who has to deal with her life threatening illness every day and has faced more in her short life than most of us have to face in a whole lifetime.

As you know one of the goals of Make A Wish is to bring hope, strength and joy to children living with life threatening illnesses. A wish is not a cure, but it is a wonderful diversion from the grown up battle that these children are fighting.

Once again on behalf of Make a Wish, our very special children and their families we thank you for your generosity and compassion. Thank you for sharing the power of a wish.

With very best wishes

Joanne Pool
Wishgranting Coordinator

September 2009

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We have just returned from honeymoon and would like to thank your staff for all the hard work that they put in to make our wedding a very special day for us. They all worked tirelessly, very efficiently and friendly on the day which went without a hitch.

We have had many compliments on the food which was served.

Special mention should go to Jessica who worked her socks off to make sure everything ran smoothly on the day. Every request we made before and on the day was met.

Thank you so very much for making our day a day we will remember as being everything we wanted and more

Linda and Andrew Root

August 2009

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We would like to thank you for making my birthday party so special.

The hotel looked amazing and the grounds were perfect (very impressive). The function room looked beautiful and the tables immaculate. The staff as always were the best and we must not forget the chief, the food was first class.

But your biggest asset was Jessica who right from our first phone call was very helpful and made the whole occasion so easy to organise. On the night of our party she worked so hard without any fuss everything fell into place just like clock work. Congratulations to Jessica you are in the right job.

Once again thank you all at the Manor.

Regards

Pat Mead

August 2009

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Hi Jessica

I'm sorry this is a bit late but just wanted to say a big thank you to you and all those involved in making our wedding reception a very special evening for us.

We and our guests thoroughly enjoyed ourselves and many commented on what a lovely venue The Manor Hotel was.

Many thanks again.

Jane and Sid

July 2009

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Hi Jessica,

We all had the most fantastic time thanks! Our guests also thought it was one of the best Baptism/Christenings they've been to!

We've had a few do's at The Manor and you have never failed to deliver - i'd like to reiterate that you, your catering staff and everyone else involved in the organising of such an event are a real credit! We had compliments throughout the day about the venue, the food and the staff. Kind, polite and attentive without being intrusive is what sets you apart from many parties/occasions i have attended. I just hope that our crowd were a pleasure to deal with and that hopefully there weren't any "awkward" party goers!!

Looking at the dates you have sent me you are obviously a popular choice for many people but i do hope that you get some kind of follow on business from some of our guests who attended the Baptism.

Kind regards

Peter

June 2009

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Dear Mr Chambers

I have just completed my third separate overnight stay at the manor hotel. As someone who works in the service industry (and who has also stayed in many hotels) I know only too well how complaints are many and compliments relatively few.

I can honestly say that my stays at the Manor to date have been excellent. The rooms are comfortable and the food is excellent, with a good variety and beautifully cooked. All of the staff without exception have been kind and courteous.

Last week I also hired the conference room for the day. Jessica's communication in advance was perfect, and there was no way our coffee cups were going to run dry on the day.

As a result of my stays, our booking agent has now included the Manor as an approved accommodation for the area, and I hope that some of my colleagues have the opportunity to stay with you.

I will be staying again during the next 2/3 weeks and I look forward to my return.

Kind regards

Alan Carter
Business and Operations Strategy Manager
Healthcare Logistics
G4S Integrated Services (UK) Ltd

May 2009

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Good Morning Jessica

I would like to say what a lovely day David and I had yesterday for our ruby anniversary at Manor Hotel.
The bar staff and everybody could not have been more helpful to make this such a perfect day.

All of our guests where saying what a lovely venue it was.

Please pass on my thanks to everybody, and thank you for all your help.

June Spencer

April 2009

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